Extended Warranty and Service Plans
MediTek's Parts or Parts and Labor Warranties and Service Plans are avalaible for a second, third, fourth or fith year.
It's one more reason why MediTek's value-added services are setting a new standard for customer satisfaction. Worry Free On-site Service is designed to get you back up and running at your convenience.
MediTek Extended Warranty Plan
The Extended Warranty Service Plan (the "Program") is offered pursuant to the terms of this agreement. The Program extends the term of the MediTek Stairlifts Corporation's standard warranty for an additional period of time depending upon the choice indicated below.
Enrollment is accomplished by product registration with applicable serial number and you can keep track of the programme On-Line with your own personal customer service account. Once enrolled, the Program is valid for the stated term and is not transferable. The enrollment fee, including any tax, is NOT refundable. Customers may register at any time during the first 365 days of product purchase (please refer to section 1 of Guidelines). Enrollment pricing is subject to change without notice.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN. THIS PROGRAM IN NO WAY EXPANDS OR ENHANCES THE APPLICABLE LIMITED PRODUCT WARRANTY, EXCEPT TO PROVIDE AN ADDITIONAL PERIOD OF TIME DURING WHICH THE LIMITED WARRANTY WILL BE APPLICABLE.
NOT COVERED BY THE EXTENDED WARRANTY:
Loss of or damage to the covered product (including scratches to the covers) due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations or failure to follow operating, maintenance or environmental instructions prescribed in the covered product's User Manual.
This extended warranty and its complete provisions, stipulations and guidelines are exclusive of countries and territories outside of the United States and Canada.
LIMITATION OF LIABILITY
Extended Warranty Service is valid for the product serial number registered at the time and location of enrollment.
Guidelines
- Extended Warranty must be purchased within 365 days from the date of product purchase. If the extended warranty is purchased within 6 months of the purchase date, there will be no additional charge. If purchased between the 7th and 12th month, there will be a 20% surcharge.
- All Extended Warranties must be purchased and registered with The MediTek Stairlifts Corporation Customer Support for each serial number of the product.
- The MediTek Stairlifts Corporation Customer Support will issue a confirmation of the extended warranty for each registered serial number which can also be seen On-Line in your personal customer support account. Any serial number not being registered will have a standard one-year warranty.
- The extended warranty program is only available on new products. Refurbished products are not covered by the program.
- The customer is responsible for making the unit accessible prior to arrival of the technician.
- Optional accessories can be covered by additional extended warranty.
- Charges may apply if on-site technician finds no defect.
- Warranty program is valid for the product serial number registered at the time and location of enrollment.
- Specifications and pricing subject to change without notice.
- Physical damage and user abuse are not covered under this program and not considered a manufacturer defect.
- All services performed by someone other than a MediTek Authorised Technician may void your limited warranty.
